EDR for Threat Detection and Response on Windows and Mac
Monitors and Manage Endpoints
OS Patching
Third-party Software Patching
Hardware Lifecycle and Warranty Management
Crimson Fortress: Total Workstation Defense
All features from Workstation Asset Protection
Unlimited phone, remote, and onsite support
Full service and Fundamental Security Administration
Skarlet Sentinel: Server Shield
EDR, and Monitoring & Management for Servers
Includes OS and third-party patching
Asset lifecycle and warranty tracking
Crimson Fortress: Total Server Defense
All features from Server Asset Protection
Unlimited support and administrative services
Skarlet Sentinel: SSO & MFA
Secure user logins with multi-factor authentication
Streamlined access through single sign-on integration
Skarlet Sentinel: Network Shield
Unlimited support, monitoring, and maintenance for Firewall/Router/Switch/WiFi
Security, asset, ticket, and license management
Skarlet Sentinel: NAS Guard
Full system and file support
User and group admin, ticketing, and licensing support
Skarlet Sentinel: Peripheral Guard
Manage additional devices like printers, scanners, etc.
Cloud & Software Management
Skarlet Sentinel: 365
Support for Entra, Exchange, Teams, SharePoint, OneDrive
Skarlet Sentinel: Email Guard
Protection against phishing, malware, malicious links
Skarlet Sentinel: Security Training
Phishing simulations and annual training
Reporting and onboarding support (licensing required)
Skarlet Sentinel: Business Continuity & Disaster Recovery
File and image recovery
Cloud DR, system maintenance, support
Professional IT Support Services
Skarlet Sentinel: Onboarding/Offboarding
Onboarding/Offboarding Users or Workstation including all management agents, software, systems, and accounts
Professional Addon services
Red Raven: Strategic Projects
Consulting on project life cycle, planning, developing, implementing Strategic IT inititives to reach company goals.
Skarlet Sentinel: VoIP Services
Business-grade phone system setup and support
Call routing, voicemail, and auto-attendant configuration
Number porting and device provisioning
Ongoing maintenance and user management
All Packages are subject to a Monthly Recurring Charges (MRC), Maintenance fees, Storage Utilization fees, Subscription fee, and/or Licensing fees. All Labor outside of contract is subject to hourly rates.
All rates are subject to change. Please request a quote for current pricing.
One Time Fee (OTF) covers the labor cost to onboard or offboard a user or device.