Strategic IT & Security Guidance

Red Raven: vCISO

  • Baseline Assessment
  • Continuous Vulnerability Management
  • Governance Framework Development
  • Ongoing Governance and Strategic Oversight

Managed Devices & Infrastructure

Skarlet Sentinel: Workstation Shield

  • EDR for Threat Detection and Response on Windows and Mac
  • Monitors and Manage Endpoints
  • OS Patching
  • Third-party Software Patching
  • Hardware Lifecycle and Warranty Management

Crimson Fortress: Total Workstation Defense

  • All features from Workstation Asset Protection
  • Unlimited phone, remote, and onsite support
  • Full service and Fundamental Security Administration

Skarlet Sentinel: Server Shield

  • EDR, and Monitoring & Management for Servers
  • Includes OS and third-party patching
  • Asset lifecycle and warranty tracking

Crimson Fortress: Total Server Defense

  • All features from Server Asset Protection
  • Unlimited support and administrative services

Skarlet Sentinel: SSO & MFA

  • Secure user logins with multi-factor authentication
  • Streamlined access through single sign-on integration

Skarlet Sentinel: Network Shield

  • Unlimited support, monitoring, and maintenance for Firewall/Router/Switch/WiFi
  • Security, asset, ticket, and license management

Skarlet Sentinel: NAS Guard

  • Full system and file support
  • User and group admin, ticketing, and licensing support

Skarlet Sentinel: Peripheral Guard

  • Manage additional devices like printers, scanners, etc.

Cloud & Software Management

Skarlet Sentinel: 365

  • Support for Entra, Exchange, Teams, SharePoint, OneDrive

Skarlet Sentinel: Email Guard

  • Protection against phishing, malware, malicious links

Skarlet Sentinel: Security Training

  • Phishing simulations and annual training
  • Reporting and onboarding support (licensing required)

Skarlet Sentinel: Business Continuity & Disaster Recovery

  • File and image recovery
  • Cloud DR, system maintenance, support

Professional IT Support Services

Skarlet Sentinel: Onboarding/Offboarding

  • Onboarding/Offboarding Users or Workstation including all management agents, software, systems, and accounts

Professional Addon services

Red Raven: Strategic Projects

  • Consulting on project life cycle, planning, developing, implementing Strategic IT inititives to reach company goals.

Skarlet Sentinel: VoIP Services

  • Business-grade phone system setup and support
  • Call routing, voicemail, and auto-attendant configuration
  • Number porting and device provisioning
  • Ongoing maintenance and user management
All Packages are subject to a Monthly Recurring Charges (MRC), Maintenance fees, Storage Utilization fees, Subscription fee, and/or Licensing fees. All Labor outside of contract is subject to hourly rates. All rates are subject to change. Please request a quote for current pricing. One Time Fee (OTF) covers the labor cost to onboard or offboard a user or device.